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Privacy Policy
LAST UPDATED: 2026-10-01
Privacy Policy
This Privacy Policy explains how Set The Table LLC collects, uses, shares, retains, and protects information through its website, ordering system, forms, and customer communications.
Information collected
- Identity and contact information, including name, email address, telephone number, billing address, delivery address, and authorized recipient.
- Order and fulfillment information, including meals, portions, service dates, pickup or delivery selections, delivery windows, access instructions, safe-drop choices, and order history.
- Transaction information, including amount, discounts, taxes, fees, refund status, and payment-provider transaction identifiers. Set The Table does not intend to receive or store full payment-card numbers.
- Communication information, including messages, contact-form submissions, consent choices, support requests, and records of email or text-message preferences.
- Technical information, including IP address, browser or device information, cookies, pages viewed, referring pages, and website performance or security data.
How information is used
- Process, confirm, prepare, deliver, refund, and document orders.
- Communicate about order status, pickup, delivery, delays, safety, service issues, and customer support.
- Operate, secure, troubleshoot, and improve the website and ordering system.
- Maintain accounting, tax, consent, food-safety, dispatch, fraud-prevention, and legal records.
- Send marketing messages only as permitted by law and the customer’s choices.
How information is shared
Set The Table may disclose information to service providers that support payment processing, website hosting, ordering, delivery routing, mapping, email, text messaging, analytics, accounting, security, professional advice, or legal compliance. Providers receive only the information reasonably needed for their work and are expected to protect it. Set The Table may also disclose information when required by law, to protect customers or the public, to investigate fraud or a security event, or as part of a business transaction with appropriate safeguards.
Set The Table does not sell personal information and does not share it for cross-context behavioral advertising. If that practice changes, this policy and any required choices will be updated before the change applies.
Cookies and analytics
The website may use necessary cookies for cart, checkout, security, and session functions. It may also use limited analytics to understand website performance. Where required, nonessential cookies will be subject to the visitor’s choice. Disabling necessary cookies may prevent checkout from working.
Retention
Set The Table retains information only as long as reasonably needed for the purposes described above, including order fulfillment, customer service, accounting and tax obligations, consent records, dispatch records, food-safety review, dispute resolution, and security. Information may be kept longer when required by law, a legal hold, or an active claim. When retention is no longer necessary, Set The Table will delete, anonymize, or securely dispose of the information when reasonably practicable.
Security and payment information
Set The Table uses reasonable administrative, technical, and physical safeguards appropriate to the information handled. No website or transmission method is completely secure. Customers should not send full card numbers, passwords, medical records, or other unnecessary sensitive information through email, text message, contact forms, or chat. If a security breach requires notice, Set The Table will provide notice as required by applicable law.
Customer choices and requests
Customers may request access to, correction of, or deletion of personal information by contacting hello@setthetablekitchens.com. Set The Table will verify the request and respond as required by applicable law. Some information must be retained for transactions, taxes, safety, fraud prevention, or legal obligations. Marketing email and text choices are described in the Email and Text Message Terms.
Children
The website is not directed to children under 13, and Set The Table does not knowingly collect personal information directly from a child under 13. A parent or guardian who believes a child provided information should contact Set The Table for review and deletion as appropriate.
External links and policy updates
A link to another website or service does not make Set The Table responsible for that service’s privacy practices. Set The Table may update this policy prospectively. The website will display the current version date and provide additional notice when a material change requires it.
Contact
Privacy requests may be sent to hello@setthetablekitchens.com or Set The Table LLC, 260 Azalea Road, Mobile, Alabama 36609. Telephone: (251) 219-8187.
